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Terms of Service

Last Updated: 8 April 2025

1. Acceptance of Terms

By accessing, browsing, or using the services provided by PDF-Redaction.com ("the Service"), you ("User") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must immediately discontinue use of the Service. These Terms apply to all users of the Service, including but not limited to browsers, customers, and content contributors. PDF-Redaction.com reserves the right to modify, update, or amend these Terms at its sole discretion at any time. Continued use of the Service following any changes constitutes your acceptance of such changes.

2. User Responsibilities

As a User of the Service, you acknowledge and agree to the following:

  • Compliance with Laws: You are solely responsible for ensuring that your use of the Service complies with all applicable local, state, national, and international laws and regulations, including but not limited to data protection laws, privacy laws, intellectual property laws, and consumer protection laws. PDF-Redaction.com assumes no responsibility for any legal issues arising from your use of the Service.
  • Prohibited Content: You are solely responsible for the content you upload, process, or transmit via the Service. You agree not to upload, store, or transmit any content that is unlawful, infringing, defamatory, offensive, or otherwise in violation of applicable laws or third-party rights. PDF-Redaction.com shall not be held liable for any damages, claims, or legal actions arising from your use of the Service or the content you provide.
  • Account Security: You are fully responsible for the security and confidentiality of your account credentials. You agree to notify PDF-Redaction.com immediately of any unauthorized use or breach of your account. PDF-Redaction.com is not responsible for any unauthorized access or activity conducted through your account.
  • Verification and Accuracy of Redactions: You are solely responsible for verifying the accuracy and completeness of any redactions made using the Service. PDF-Redaction.com provides tools to facilitate redaction, but it makes no guarantees regarding the effectiveness of these tools in identifying or redacting sensitive data. You agree to independently verify that all personally identifiable information (PII) and other confidential data have been fully redacted as per your requirements.
  • Indemnification: You agree to indemnify, defend, and hold harmless PDF-Redaction.com, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Service, your content, or your violation of these Terms.

3. Limitation of Liability

To the fullest extent permitted by applicable law, PDF-Redaction.com, its affiliates, officers, employees, agents, and contractors shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, loss of profit, or loss of goodwill arising from or related to your use or inability to use the Service, regardless of the cause of action, even if PDF-Redaction.com was advised of the possibility of such damages.

  • No Warranty of Functionality: The Service is provided "as is" and "as available," without any representations or warranties of any kind, express or implied. PDF-Redaction.com does not guarantee that the Service will meet your requirements, be uninterrupted, secure, or error-free, or that defects will be corrected. You use the Service at your own risk.
  • Disclaimer of Accuracy of Redactions: PDF-Redaction.com does not guarantee the completeness or accuracy of any redactions, whether performed automatically through AI technology or manually by the User. It is your sole responsibility to verify that all redactions are accurate and complete. PDF-Redaction.com expressly disclaims any liability for errors or omissions in redactions.

4. AI-Driven Redaction and Manual Editing

  • AI Redaction: The Service uses AI technology to automatically detect and redact personally identifiable information (PII) and other sensitive data. However, the AI technology may not detect all instances of sensitive data, and PDF-Redaction.com makes no representations or warranties regarding the accuracy or effectiveness of the AI-driven redaction process. You acknowledge that AI-driven redaction is a tool to assist you, and it is your responsibility to ensure all sensitive data has been properly redacted.
  • Manual Redaction: The Service provides manual tools for users to select and redact content. While these tools are designed to help you redact content, you are solely responsible for ensuring that all required redactions are made accurately. PDF-Redaction.com is not responsible for any failures in manual redaction or for any data left unredacted.
  • No Guarantee of Full Protection: PDF-Redaction.com makes no warranty or representation that the Service will completely or effectively redact all sensitive data. It is your sole responsibility to review and verify the effectiveness of the redactions performed via the Service.

5. Data Privacy and Security

  • Data Collection and Processing: By using the Service, you consent to the collection, processing, and storage of your personal data in accordance with our Privacy Policy. You are solely responsible for ensuring that you have obtained all necessary consents from any individuals whose personal data you upload or process via the Service.
  • Data Security: PDF-Redaction.com employs reasonable measures to protect the security of data processed through the Service, but no method of electronic transmission or storage is 100% secure. You acknowledge and accept the inherent risks associated with transmitting data over the internet, and PDF-Redaction.com does not guarantee the absolute security of your data.
  • Data Retention and Deletion: You are solely responsible for managing the retention and deletion of your data. PDF-Redaction.com may retain data as necessary for service improvement or compliance purposes, but makes no guarantees regarding data retention periods. You must take appropriate steps to secure or delete your data if required.

6. Modification of Terms

PDF-Redaction.com reserves the right to modify, amend, or revise these Terms at any time, without prior notice. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent update. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms.

7. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States (for U.S. users) or the laws of the European Union (for users in the EU), depending on your location.
  • Dispute Resolution: Any dispute arising from or related to these Terms shall be resolved through binding arbitration (for U.S. users) or by the competent courts in your jurisdiction (for EU users). You waive any right to participate in class action lawsuits or class-wide arbitrations.

8. Termination of Access

PDF-Redaction.com reserves the right to suspend, terminate, or limit your access to the Service at its sole discretion, without prior notice, for any reason, including but not limited to a violation of these Terms or illegal activity.

9. Entire Agreement

These Terms, along with the Privacy Policy and any other legal notices or agreements published by PDF-Redaction.com, constitute the entire agreement between you and PDF-Redaction.com concerning your use of the Service. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

10. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at support@pdf-redaction.com

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